“Checkout abandonment” by definition is what happens when a customer exits your site during the checkout process, without first completing their order. By this point they’ve found the social proof and reassurance (contact details, returns policy etc) they require to Read more…
Like a lot of people in ecommerce, I’ve been working with Google Analytics for many years; I remember well using Urchin as a server-side analytics solution on a number of sites prior to their acquisition by Google. The product that Read more…
I remember many years ago seeing a Tweet from an online rock star that went a little something like this: I just made an online business 20% extra revenue a year with one simple split test. CRO FTW! Ah, the Read more…
Why use GTM with Magento 2? Google Tag Manager launched in 2012, but I’ll be honest and say I wasn’t an early adopter. I had a good internal dev team at the time so adding any custom JavaScript code I Read more…
As 2019 (and indeed the decade) finally draws to a close, the inevitable effervescing stream of digital marketing and ecommerce “round up” posts surface online once more. As I look forward to 2020 and blogging again a little bit more Read more…
It’s several years since I’ve written blogs about ecommerce, SEO, UX and so on, and a lot has changed in the online world in that time. I do have some interesting pieces lined up (time permitting) so creating a blog Read more…